Design Lead

We're looking for a Design Lead to help us help our clients build incredible teams all over the world.

Organisations need to find the right people to solve the challenges they're addressing. People need to find the right organisations where they'll thrive in their career. We unite these two parties - leveraging design, software and data to facilitate the interactions that address everyone's needs.

We're a 'design-led' organisation. We believe most B2B software is (still!) designed for the buyer, not the user - fundamentally, most people just don't engage with B2B software. We're different - investing heavily in design and customer success and going 'above and beyond' to educate, guide and empower our clients. We've recently invested a considerable sum into a re-brand with Focus Lab and are looking for someone to build on top of that foundation, ensuring we win on design for years to come.

You'll work across our entire 'design ecosystem' - whilst you'll focus on our core product experience, you'll also contribute to our internal tools and all other aspects of the Pinpoint experience, from our clients to our colleagues. You can expect to have a say in all design decisions from new ideas through to iterations of existing functionality and should be just as comfortable reviewing engagement data and talking to end-users as you are in Sketch.
Department
Design
Employment Type
Full Time
Location
Remote
Compensation
Negotiable
Reporting To
CEO

Key Responsibilities

Day-to-day, you'll:
  • Work with our product team, reviewing engagement, usage and support data and talking to customers to identify issues / opportunities and then design workflows, mockups and visual solutions to address them.
  • Identify and define new features / concepts and design the end-to-end workflows, mockups and visual solutions required to get those features built and implemented.
  • Take ownership of our design system, expanding our visual language over time, refining existing components and ensuring we adhere to the system as a business.
  • Constantly iterate and improve on our existing work based on feedback from the wider team, end users, your own experience, etc.
  • Contribute to the non-technical aspects of our business - from our marketing content to the office, we want every aspect of the Pinpoint experience to feel 'designed' and not an afterthought - this is as true for our employee experience as it is for our clients.

Skills, Knowledge & Expertise

Ideally, you'll:
  • Have prior experience designing digital products (with examples of work you've contributed to in the past).
  • Have an understanding of the entire design process, from identifying the problem through to the design and execution of a solution. 
  • Be comfortable designing mockups / prototypes in a tool of your choice. (We use Sketch, but you can use whatever you'd like).
  • Have a passion for the Software as a Service (SaaS) space and be interested in our industry. There are fantastic designers in every sector, but we'd love you to love this one.
  • Take pride in the 'why' behind your designs. You'll be happy explaining your decision making process and rationale to others.
  • Enjoy learning. We move fast and have big ambitions - the only way we'll achieve them is if the growth trajectory of our people is as fast as the growth trajectory of our business. You'll constantly strive to improve as a designer and will constantly push standards.

Benefits

We care deeply about making Pinpoint an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. 

The specific benefits / perks we offer are continually evolving, but currently include: 
  • Full healthcare coverage for you and your family 
  • Generous personal development budget
  • Top of the line equipment (4K Monitors, Macbook Pro, etc.)
  • Flexible working (choose your hours / days / where you work, within reason)
  • Competitive salary with regular pay reviews
  • Generous option grants

About Pinpoint

Pinpoint empowers organizations to build the incredible teams they need to achieve their goals.

Our online software helps businesses find, assess and hire the best candidates using our suite of intuitive tools.

We strive to be best in class by empowering our people to challenge, innovate and advance in everything we do. 

Be a part of an organization that deploys the best working methods used by the world’s leading brands and creates an environment that allows you to get on and accomplish your mission. 

Do your best work with the tools you need, with support from the best people, in your own time, your way. We succeed together by operating with flexibility, always learning and ever-evolving.

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Department
Design
Employment Type
Full Time
Location
Remote
Compensation
Negotiable
Reporting To
CEO
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