Help us change the way companies hire.
We’re for the curious, the creators, the challengers, and the problem solvers.
We’re changing the way companies hire, and rewriting the rules of recruitment—making it easier for in-house recruiters to attract, hire, and retain the right people.
If you’re looking for somewhere you can learn quickly, make a meaningful impact in a fast-paced business, and grow your career, you’re in the right place.
I enjoy working at Pinpoint because each day I feel like I'm being pushed outside my comfort zone to improve my skills and learn new things. The growth I've experienced since starting here is tremendous. I also feel like Pinpoint gives me the autonomy needed to try new things and test ideas.Madison Batts, Sales Account Executive
A company with a progressive & positive culture that practices what it preaches. Great camaraderie across teams, centred around enjoying fulfilling work & creating a great product.
Our Values
We move fast
We believe respecting people means valuing their time.
So we don’t make people wait. We prioritize and get the right stuff done. We celebrate high achievement and support ambitious career growth. We keep pace with our coworkers and our customers.
So we don’t make people wait. We prioritize and get the right stuff done. We celebrate high achievement and support ambitious career growth. We keep pace with our coworkers and our customers.
We remember to be human
We care about the experience of everyone who interacts with us and our product. So we treat coworkers, customers, and candidates with respect. We consider the impact of what we say, do, and build. We speak with kindness and honesty.
We find flexible solutions
We can’t succeed in a crowded industry by doing the same things as everyone else. So we get scrappy. We think outside the box and thrive in ambiguity. We get results, even if that means deviating from the standard process.
We bring an owner’s mindset
We all own a piece of the company, and it’s our job to make it as successful as possible. So we hold ourselves accountable. We use time and money thoughtfully. We keep our personal growth curve ahead of the company’s. We don’t hide problems, we come together and fix them.
Benefits
We’re committed to being an exceptional workplace and company you are proud to work for.
To that end, we offer some great benefits.
To that end, we offer some great benefits.
Comprehensive healthcare
Excellent medical, dental, & vision coverage for you and your family
Unlimited holidays
Everyone needs a healthy, happy, and productive life. This means you'll need time to rest and recover without restrictive holiday limits.
Equity with real upside
You’ll be contributing to the team's success, so you deserve to share in it.
Retirement matching
Competitive retirement plan to help you achieve your long-term financial goals.
Fully paid parental leave
To help support new parents in the workplace, we offer up to 16 weeks of paid leave.
Flexible, remote working
We want you to work when and where you're most productive, whether you’re an early bird or a night owl.
Learning budget
Annual funds are made available to support both your personal and professional development.
Want more info?
A detailed overview of our benefits offering can be found here.
Testimonials
We could tell you what it's like to work at Pinpoint. But we think you'd rather hear it from the people who do.
Madison Batts, Sales Account Executive
"Each day I feel like I'm being pushed outside my comfort zone to improve my skills and learn new things. The growth I've experienced since starting here is tremendous. Pinpoint gives me the autonomy needed to try new things and test ideas."
Ellis Turmell, Chief Operating Officer
"We care about people. We care about progression. We care about rewarding our team for the fantastic work they do. We couple this with radical transparency to create a culture where everyone feels valued."
Hugo O'Neill, Sales Account Executive
"The unwavering support from every member of the team empowers you to do your job to the best of your ability. With a lot of room to grow, I am excited about the future with Pinpoint and where we can go."
Leo Melo, Senior Software Developer
"The team here is incredibly high-level and I'm constantly learning. Everyone is respectful of each other's time. My voice is valued and I feel safe expressing myself in any discussion."
Dave Edwards, Product Manager
"Pinpoint is one of the most transparent organisations I've worked for. They trust you to do your job but there's a very smart network to learn from. This is the place for people that want to drive their careers and learn quickly."
Josh Neighbors, Implementation Manager
"Pinpoint is a place that values its people! If you want to work for a company that's fully remote, provides opportunities for career advancement and development, and empowers you to take ownership in your role, this is the place for you."
Jennifer Bywater, Customer Support Specialist
"It’s rare to find a workplace that genuinely values what makes you different. At Pinpoint, I’m encouraged to speak up, share my perspective, and help shape how we improve. I feel really privileged to work alongside such an entrepreneurial team and make a real impact for our customers every day."
Abbie Hawkins, Sales Team Lead
"One of the best things about working at Pinpoint is the supportive, collaborative environment. I feel valued at every level of the team, from leadership through to my peers, which makes a real difference day to day. It’s a place where you’re encouraged to grow, take on new challenges, and level up without any judgment-just genuine support."
Cesarina Garcia, Customer Support Specialist
"I am fortunate to work with a team of highly skilled colleagues who provide me with support and listen to my ideas. This enables me to perform my job to the best of my ability. I consider myself lucky to work with a product that I can genuinely endorse and believe that I am making a difference in our customers' daily lives."
Employee Satisfaction
At Pinpoint, we prioritize feedback. Through our weekly anonymous pulse surveys, our team members have the opportunity to openly express their thoughts and insights regarding their roles, teams, and the overall company experience. We take pride in consistently maintaining an average satisfaction score of 88% over the past year.
Diversity, Equity, and Inclusion
We believe that diversity of backgrounds, perspectives, and experiences enriches our culture, drives innovation, enables us to better serve our customers, and is essential to our success as a company.
Our commitment includes hiring a diverse and representative workforce at all levels of the organization, fostering an inclusive workplace where all dimensions of diversity (both readily visible and not) are fully embraced, and ensuring every employee feels valued, respected, heard, and therefore can reach their full potential.
We recognize that true inclusivity is reflected in everyday interactions and shared expectations, not just in policies. We set clear expectations, benchmark our culture, offer safe space for concerns, feedback, and issues and have a zero tolerance policy when it comes to discrimination and harassment.
Our commitment includes hiring a diverse and representative workforce at all levels of the organization, fostering an inclusive workplace where all dimensions of diversity (both readily visible and not) are fully embraced, and ensuring every employee feels valued, respected, heard, and therefore can reach their full potential.
We recognize that true inclusivity is reflected in everyday interactions and shared expectations, not just in policies. We set clear expectations, benchmark our culture, offer safe space for concerns, feedback, and issues and have a zero tolerance policy when it comes to discrimination and harassment.
How we use AI (and how we don’t)
We think it’s important to be transparent about how AI fits into our hiring process so that you know what role it plays, and so you have clear guidance on how to use it yourself.
AI plays a small, supportive role in how we hire. It helps us work more efficiently, but it never decides outcomes. Our team reviews every application and makes every hiring decision.
If you have any questions now or during our interview process, please don’t hesitate to reach out to careers@pinpointhq.com
AI plays a small, supportive role in how we hire. It helps us work more efficiently, but it never decides outcomes. Our team reviews every application and makes every hiring decision.
If you have any questions now or during our interview process, please don’t hesitate to reach out to careers@pinpointhq.com
How we use AI today
- To capture notes during interviews.
- To help us improve job descriptions, emails, and interview scorecards.
- To help us review applications thoughtfully and at scale, never to decide whether someone moves forward or is rejected.
What we expect from you
- We understand that AI tools can be helpful for polishing a resume or checking grammar. That's completely fine, so long as everything you share accurately reflects your own experience and skills.
- Should your interview process include an assignment, it's critical that the work you submit is original and represents your own thinking and approach.
- During live interviews, the use of AI tools to generate or reference answers in real time isn't permitted.
Current Opportunities
Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.
Can’t find the role you're looking for?
Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.